About us

Chaffee is Knoxville’s leading HVAC Company with Over 30 Years’ Experience!

Your local HVAC company, Chaffee, bring decades of experience to our work. What this means to you as a customer is that you can expect to receive the highest-quality professional service, regardless of your needs.

Our History

Chaffee was founded in 1999 by Rex Chaffee. Starting out as a Frigidaire dealer, Rex grew the company into a full-service HVAC company, esteemed Trane Comfort Specialist, and Mitsubishi Elite Diamond Contractor. In 2022, Rex was introduced to Knoxville Native and owner of Patriot Mechanical, Aaron O’Hern, who bought the company, allowing Rex to retire. Chaffee and Patriot Mechanical now work hand in hand together, offering full-service HVAC & Plumbing for both residential and commercial customers.

We invite you to explore the values we bring to our business and peruse our credentials, which are listed below. See for yourself if you don’t agree with our many local home and small business customers that Chaffee is the AC company Knoxville trusts to handle all their heating, cooling, and plumbing services.

Our Core

As a locally-owned and operated Knoxville area HVAC company, we are committed to bringing quality service to the homes and small businesses of our local communities. This means adhering to the following core values and making them an essential part of our daily work:

  • Quality heating, cooling, and plumbing products for your home or business
  • Honesty in all our dealings with every customer
  • Fairness and transparency in pricing our services
  • Excellence in the level of service every customer can expect to receive
  • 100% customer satisfaction guaranteed on every service

Our Credentials

At Chaffee, we are proud of the endorsements, accreditations, and other credentials we’ve earned over the years that stand as proof of our excellent record of service and reflect our professional expertise as the heating and AC company Knoxville trusts to handle all their HVAC needs.

Here are several of the credentials and other forms of recognition we’ve earned that we’re most proud of. We believe they demonstrate our standing as the local HVAC company Knoxville home and small business owners choose most often:

  • Trane Comfort Specialist designation
  • Angie’s List Super Service Award Winner 11 years running
  • Better Business Bureau (BBB) accreditation with an A+ rating
  • Mitsubishi Elite Diamond Contractor
  • TVA Energy Right Program member