24-Hour AC Repair & Heating Services in the Greater Knoxville Area

USE THIS COMPANY!! In all honesty, highly recommend this company. My heating system went out on 1/23/23, and it is a two year old system. I called a different local company to take a look at it and diagnose the issue. After 3 hours, the other "tech" had wracked up over $500 in charges, having never explained he was doing anything that was charging me, or asking permission to use something to charge me. I dismissed that company, and was referred to Chaffee to fix my heating issue. WHAT A WORLD OF DIFFERENCE. They came out within an hour or so of me calling this morning (approx 9:15am) and had everything fixed within a couple of hours. Hunter is the absolute man!!! Any time he needed to do something or change out a part, he came to me, explained what he was trying to accomplish, and the cost of each part to me, and any other options available. They respected my house and wore covers for their shoes, and were the epitome of professionalism. Payment/Invoicing was seamless, and I will be calling Chaffee moving forward for any heating/air issues, and will refer them to anyone that will listen. Good quality service goes a long way, and Chaffee just solidified me as a customer today. If you are in a lurch and need professional and quality fixes and reasonable prices, you could not find anyone better than Chaffee. P.S. - I'm not kidding, Hunter is amazing, if you can request a tech, definitely try getting him! Read Less

Caleb, Larry, and Rick were excellent last week when they came to replace my AC! They were very friendly and enjoyable to chat with, and you can tell that they know their craft very well. They were also respectful of the fact I needed to try to continue working my remote job during the installation. In this particular case, my apartment complex was the one to pay them to do the installation/repair, but if I can ever manage to buy a house in the future, they'll be right at the top of my list for this kind of thing! Read Less