Reviews
EXCELLENT
184 reviews on
Evan Haws
USE THIS COMPANY!! In all honesty, highly recommend this company. My heating system went out on 1/23/23, and it is a two year old system. I called a different local company to take a look at it and diagnose the issue. After 3 hours, the other "tech" had wracked up over $500 in charges, having never explained he was doing anything that was charging me, or asking permission to use something to charge me. I dismissed that company, and was referred to Chaffee to fix my heating issue. WHAT A WORLD OF DIFFERENCE. They came out within an hour or so of me calling this morning (approx 9:15am) and had everything fixed within a couple of hours. Hunter is the absolute man!!! Any time he needed to do something or change out a part, he came to me, explained what he was trying to accomplish, and the cost of each part to me, and any other options available. They respected my house and wore covers for their shoes, and were the epitome of professionalism. Payment/Invoicing was seamless, and I will be calling Chaffee moving forward for any heating/air issues, and will refer them to anyone that will listen. Good quality service goes a long way, and Chaffee just solidified me as a customer today. If you are in a lurch and need professional and quality fixes and reasonable prices, you could not find anyone better than Chaffee.P.S. - I'm not kidding, Hunter is amazing, if you can request a tech, definitely try getting him!
Stacy Swafford
Super nice and professional people.
I will definitely recommend them to friends and family.
Bill Bryan
Chaffee came out, diagnosed my heating problem to a collapsed return duct as a result of some other Crawlspace work. My technician took the duct apart and reinstalled it and got things working quickly. Great job. Highly recommended. Bill
Michael Bonsell
Very professional and willing to go above and beyond to make sure their customers are taken care of. Highly recommend, and very trustworthy.
Lee Mapes
Have used them for years and always been pleased with the service
From the sales staff, office staff and especially the installers, everyone was highly professional and very courteous. I highly recommend Chaffee Air!!
Wonderful. Was able to come out in no time. Quickly diagnosed the problem and fixed it.
A wonderful company that does just what they say. Extremely dependable.
I was very pleased with the quickness of the technician.
Chaffee Air’s response to my air conditioning issue was to provide a technician on the same day. Luka was a polite and professional technician. He was efficient, diligent, and effective when problem solving. Luka explained the problem, repaired the problem, implemented a solution to prevent future issues, and explained the steps he took to solve the problem. I will definitely use Chaffee Air for future services.
Craig came out to do yearly maintenance on our unit. He was really nice, polite, and gave me all the information I needed regarding our unit. We’ve had the unit for 2 years, and so far it’s worked perfectly. Very pleased with this company!
I have used Chafee Air for multiple jobs. I am always very happy with their products and their job performance. I highly recommend this Chafee Air for all your heating and air issues. I’d also like to send a special thanks to Luca for all of his rapid and excellent support on all of our jobs!
The guys that came out were helpful in answering my questions and seemed very thorough in getting their work done. I would highly recommend them.
We have used Chaffee Air for many years and have always been very pleased with their services. The employees who come to our house are professional and well trained. We highly recommend the Chaffee company.
Chaffee Air did an excellent job. Very professional and fast! I would highly recommend!
Craig is a good person. The service is reliable and all seems to be working well.
“Y’all did good! Jacob was top notch and did an excellent job; he is to be commended. We have no complaints and will keep our business with you.”
“Mark did a great job and provided a solid quote for a new HVAC system at our home. We worked with the Chaffee team on a mini split install in 2018 and were happy to work with them to install a new Trane system. Duncan and Roger did the install yesterday – they were a great team and worked methodically throughout the day to do a perfect install. The new system is working perfectly- a vast improvement over our old system.”
“Over-the-Top 6-Stars out of 5!! Sales, Mark R, not only impressed me but our General Contractor from the start. Obviously a seasoned expert, highly knowledgeable, clearly presented the facts, cut to the chase and said he’d make the whole process simple…no worries and did just that. The entire Chaffee staff/crew deserve Top Kudos as well!! The installers Rick, another truly seasoned expert, along with Brandon & John did a phenomenal job installing our new ductless heat pump!! And, every time I needed to call the office, Renee, was consistency professional, pleasant, helpful and efficient!! Would definitely call on again and highly recommend. Thank you!!”
“Punctual, knowledgeable, professional. No upselling of goods or services I did not need. Answered every question I had.”
“Chaffee Air was wonderful and very professional. They replaced my 81 year old aunt’s 19 year old unit. The entire experience was quick and easy and all the service men were so thoughtful of my aunt and her house taking care not to track anything into house and they kept her informed as to their progress the entire time. I would recommend this company to anyone.”
“Fantastic group. Unlike many competitors, they have what matters: competence, availability, responsiveness, honesty, friendly and fair prices.”