VIP Membership Plan

UNBELIEVABLE

OFFER ALERT!

Get 2 HVAC Tuneups EACH YEAR
PLUS (+)
1 Annual Plumbing Inspection

(including water heater maintenance)
for the staggeringly low price of just $14.50/month*.
Yes, you read that right!
And there’s even more below…

*Listed price applies to one HVAC System. Additional systems are an additional $5/mo.

Start Monthly Maintenance Membership Plan Today

Maintenance Plan

Prices are set to increase soon, and we can’t promise this offer will ever return at this rate. We are only planning to run at this rate for a limited time. Grab this chance to secure unbeatable value for your home’s essential maintenance.

Benefits of our Maintenance Agreement Package


  • After Hours Dispatch Fee Discount: VIP members enjoy the benefit of a 10% discount on all dispatch fees, night or day.
  • Comfort Guarantee (Hotel Stay): If we can’t come to an emergency call within 24 hours, we will reimburse $100 if a hotel is needed.
  • Discounts on Repairs: Get a 10% discount on all repairs. Additional discounts may be applied if done during the annual maintenance visits.
  • 24 Hour Response Time: Customers who need emergency service will get a 24 hour Guarantee for service.
  • Priority Service: Customers will be put at the top of the list on all emergency calls.
  • Lifetime Warranty on HVAC Repairs – All repairs are warrantied for the lifetime of your membership
  • Repair Buyback on New Equipment Purchases – Costs of your repairs to your existing equipment are deducted from the purchase price of new equipment up to $1000
One Spring A/C Tuneup

One Fall Heating Tuneup

Outdoor check

Indoor Check

Gas Heat

Performance Tests

Water Heater flush

Kitchen

Laundry

Bathrooms

Infrastructure

Outdoor

HVAC Maintenance Services from Chaffee 


At Chaffee, every precision tune-up we perform is tailored to the needs of your particular system(s). Keeping up with regularly scheduled maintenance for your HVAC equipment helps to ensure optimal performance while minimizing breakdowns and other repair issues. Doing so also improves energy-efficiency and can significantly extend service life. Listed below are some of the tasks we perform during routine maintenance

HVAC

Outdoor

  • Fuses
  • Disconnect
  • Fan Blade
  • Bearings & Oil
  • Armaflex
  • 8 Additional Checks…

Indoor

  • Replace Customer Supplied Filter
  • Junction Boxes
  • Thermostat
  • Electrical Connections
  • Indoor Blower
  • 10 Additional Checks…

Gas Heat

  • Control Board
  • Main Burners
  • Flame Sensor
  • Gas Valve
  • Burner Ignition
  • 6 Additional Checks…

Performance Tests

  • Suction PSI
  • Liquid PSI
  • Outdoor Temp
  • Indoor Grill Return Temp
  • Indoor Grill Supply Temp
  • 4 Additional Tests…
Plumbing Inspection

Water Heater

  • Burner Assembly Condition
  • Ventilation
  • Anode Rod
  • 4 Additional Checks…

Kitchen

  • Garbage Disposal
  • Faucet Pressure
  • Clean Aerators
  • 4 Additional Checks…

Infrastructure

  • Main Shut Off Check
  • Visible Pipe Check
  • Sewer Drain
  • 2 Additional Checks…

Laundry

  • Hose Condition
  • Shutoff Valve
  • Vent Clear
  • 2 Additional Checks…

Outdoor

  • Hose Bibs
  • Visible Underground Issues
  • Water Pressure

Bathrooms

  • Toilets
  • Tank Leaks
  • Faucet Pressure
  • 4 Additional Checks…

Why Choose US

 


 

At Chaffee, we take pride in being Knoxville’s leading HVAC company, boasting over 30 years of unrivaled experience in the industry. We are your trusted, local partner for all your cooling, heating, and plumbing needs. When you choose us, you are choosing a team of dedicated professionals who are committed to delivering the highest-quality service, tailored to meet your specific requirements.

Decades of Proven Expertise

 


With 30+ years of experience, Chaffee excels in HVAC and plumbing services, ensuring top-notch quality

 

Local, Reliable, and Trustworthy


We’re a trusted local HVAC company in Knoxville, deeply connected to our community and treating customers as neighbors.

Comprehensive Services


We offer a wide range of services, including installations, maintenance, repairs, and emergency assistance for heating, cooling, and plumbing needs.

Exceptional Customer Service

 


At Chaffee, we are dedicated to ensuring your satisfaction. Our aim is to deliver a seamless, stress-free experience from start to finish.

 

How to start your Maintenance Membership?

 


 

Click here for our online form
Fill out the form with your information

Our team will reach out to you to get you started

Money Saving HVAC Maintenance Plans for Knoxville, TN & Surrounding Areas

 


 

Safeguard your indoor comfort with professional HVAC maintenance services from the experts at Chaffee . Our service area covers Clinton, Knoxville, Loudon, Oak Ridge, TN, and the surrounding areas.

Frequently Asked Questions

Find answers to some frequently asked questions


What is included in the 56-point HVAC Tune-Up?

The 56-point tune-up includes detailed checks of both the outdoor and indoor HVAC units, such as inspecting fuses, bearings, fan blades, electrical connections, coils, capacitors, and performance tests like suction PSI, temperature readings, and system operation. It is much more detailed than a normal annual tune-up. Reach out and we can discuss your specific systems and get you a more detailed list.

How does the HVAC tune-up differ for Maintenance Agreement (MA) customers?

In addition to all the other benefits of the maintenance agreement, members receive a more detailed 56-point tune-up. The specific points covered depend on the type of HVAC unit. Members will also get priority in all service calls.

Are there any additional charges for Maintenance Agreement members for emergency or after-hours services?

Maintenance agreement customers are never charged over time or after hours fees.

When a call is identified by our team as requiring an emergency dispatch, the fee of $74 for Non-Maintenance customers is waived for current Maintenance customers.

What is the Comfort Guarantee for HVAC services?
If we can’t respond to a demand call within 24 hours or need time to replace a system, we offer a hotel stay reimbursement of up to $100.
How does regular maintenance extend the life of my HVAC and plumbing systems?
  1. Prevention of Energy Waste: Regular maintenance of HVAC systems involves cleaning and replacing air filters, ensuring smooth airflow, and preventing the system from working harder than necessary. This reduces energy waste, as a clean, well-maintained system requires less energy to operate effectively.
  2. Optimal System Performance: Regular check-ups ensure that all components of the HVAC system are functioning at their optimal level. This means that the system can maintain the desired temperature with minimal energy expenditure, leading to significant energy savings over time.
  3. Early Detection of Issues: Regular maintenance helps in the early detection of potential problems, such as leaks or malfunctioning parts. Fixing these issues promptly prevents more significant, energy-consuming problems down the line.
  4. Extended Equipment Lifespan: Well-maintained systems experience less wear and tear, which not only contributes to energy efficiency but also extends the lifespan of the equipment. This means fewer replacements and repairs, leading to long-term savings.
  5. Improved Indoor Air Quality: Regular maintenance ensures that the air filters are clean and functioning correctly, which improves indoor air quality. Better air quality means the system doesn’t need to work as hard to circulate and filter air, thus conserving energy.
  6. Environmental Benefits: By consuming less energy, well-maintained HVAC systems contribute to reducing the carbon footprint, making them an environmentally friendly choice.
  7. Cost Savings: The combination of reduced energy bills, fewer repair costs, and extended equipment lifespan means that regular HVAC maintenance can lead to substantial cost savings over time.
  8. Peace of Mind: Knowing that your HVAC system is regularly maintained and operating efficiently provides peace of mind and ensures a comfortable living or working environment.
What discounts do Maintenance customers receive on repairs and new equipment purchases?

As a valued member of our maintenance program, you are entitled to exclusive discounts that reward your commitment to keeping your HVAC system in top condition. Here’s a breakdown of the benefits you receive:

  1. Repairs Discount: Enjoy up to 10% off on all repair services. This discount is applicable to any repair work your HVAC system might need, making regular maintenance and unexpected repairs more affordable.

  2. New Equipment Discount: Benefit from a $100 discount on the installation of new HVAC systems for each year you have completed in our maintenance plan. This means the longer you stay with us, the more you save. For example, if you’ve been a member for three years, you’ll receive a $300 discount on a new system installation.

What is the response time for service calls under the Maintenance Agreement?
We respond within 24 hours for calls during work hours. For after-hours calls, we will service the next day. If we can’t meet this, the Comfort Guarantee applies.
How does regular maintenance maximize energy efficiency?
  1. Prevention of Energy Waste: Regular maintenance of HVAC systems involves cleaning and replacing air filters, ensuring smooth airflow, and preventing the system from working harder than necessary. This reduces energy waste, as a clean, well-maintained system requires less energy to operate effectively.
  2. Optimal System Performance: Regular check-ups ensure that all components of the HVAC system are functioning at their optimal level. This means that the system can maintain the desired temperature with minimal energy expenditure, leading to significant energy savings over time.
  3. Early Detection of Issues: Regular maintenance helps in the early detection of potential problems, such as leaks or malfunctioning parts. Fixing these issues promptly prevents more significant, energy-consuming problems down the line.
  4. Extended Equipment Lifespan: Well-maintained systems experience less wear and tear, which not only contributes to energy efficiency but also extends the lifespan of the equipment. This means fewer replacements and repairs, leading to long-term savings.
  5. Improved Indoor Air Quality: Regular maintenance ensures that the air filters are clean and functioning correctly, which improves indoor air quality. Better air quality means the system doesn’t need to work as hard to circulate and filter air, thus conserving energy.
  6. Environmental Benefits: By consuming less energy, well-maintained HVAC systems contribute to reducing the carbon footprint, making them an environmentally friendly choice.
  7. Cost Savings: The combination of reduced energy bills, fewer repair costs, and extended equipment lifespan means that regular HVAC maintenance can lead to substantial cost savings over time.
  8. Peace of Mind: Knowing that your HVAC system is regularly maintained and operating efficiently provides peace of mind and ensures a comfortable living or working environment.
What is included in the plumbing inspection?

Our comprehensive home maintenance checklist covers a wide range of critical areas.

For the water heater, we assess the burner assembly, ventilation, anode rod, and conduct four additional checks.

In the kitchen, we examine the garbage disposal, faucet pressure, clean aerators, along with four more checks.

The infrastructure is thoroughly inspected, including the main shut-off, visible pipes, sewer drain, and two extra checks.

In the laundry area, we evaluate hose condition, shutoff valves, vent clarity, and two additional aspects.

Outdoors, we check hose bibs, look for visible underground issues, and test water pressure.

Finally, in the bathrooms, we focus on toilets, tank leaks, faucet pressure, and complete four more checks.

Each area is meticulously reviewed to ensure everything is in top condition.

What are the benefits of the Priority Service for Maintenance Agreement members?
Members are prioritized and put at the top of the service list for demand calls.
Are the maintenance agreements transferable?
Yes, customers can transfer their maintenance contract to their new home or leave it for the new homeowner.
Do you offer multi-year/unit discounts for maintenance agreements?

By keeping the maintenance agreement for multiple years, you will accrue a much larger discount when the time comes that a new system needs to be installed. The longer you are with us, the bigger the discount will be.

What is the extended warranty policy on repairs under the Maintenance Agreement?
Any repairs done under the MA extend the warranty of the part repaired up to the duration of the maintenance agreement purchased.